Data & Privacy

999bd Privacy Policy – Your Data, Protected

At 999bd, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and how we keep it safe. We believe every player on 999bd deserves to know how their information is handled — clearly and honestly.

Last Updated: January 2025
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Your Data Rights
  • Right to access your data
  • Right to correct errors
  • Right to delete your data
  • No data sold to third parties
  • SSL encrypted at all times

How 999bd Protects Your Privacy

These six principles guide how 999bd handles your personal data every single day.

End-to-End Encryption

Every piece of data you share with 999bd — from your registration details to your payment information — is protected by SSL encryption. Your data is never transmitted in plain text, and it is never stored in an unprotected format on our servers.

No Data Sold to Third Parties

999bd does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments, and provide the 999bd service. That's it — nothing more.

Minimal Data Collection

999bd only collects the data that is genuinely necessary to operate your account and comply with our legal obligations. We don't collect data for the sake of it. If we don't need it to serve you, we don't ask for it.

Verified Identity Protection

Identity verification on 999bd is handled securely. Documents submitted for verification are reviewed by authorised staff only and are stored with restricted access. Verification data is never shared beyond what is required for compliance purposes.

Right to Delete Your Data

If you close your 999bd account, you can request that your personal data be deleted from our systems. Subject to our legal retention obligations, 999bd will process deletion requests promptly. Contact our support team to submit a deletion request.

Breach Notification

In the unlikely event of a data security incident that affects your personal information, 999bd will notify affected players promptly and take immediate steps to contain and investigate the incident. Your security is our responsibility.

Your Data Rights on 999bd

As a 999bd player, you have clear rights over your personal data. Here's what you can ask for at any time.

Access

Request a copy of all personal data 999bd holds about you at any time.

Correction

Ask us to correct any inaccurate or incomplete personal data held on your 999bd account.

Deletion

Request deletion of your personal data when it is no longer needed for the purposes it was collected.

Restriction

Ask 999bd to restrict how your data is processed while a complaint or query is being resolved.

Portability

Receive your personal data in a structured, machine-readable format so you can transfer it elsewhere.

Objection

Object to 999bd processing your personal data for direct marketing or profiling purposes at any time.

1 Who We Are

999bd is an online gaming platform operating at 999bd.best, serving players in Bangladesh. When this Privacy Policy refers to "999bd", "we", "us", or "our", it means the 999bd platform and the team responsible for operating it.

999bd acts as the data controller for all personal data collected through the 999bd website and mobile app. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how 999bd handles your data, you can contact us at [email protected].

This Privacy Policy applies to all players who register or use the 999bd platform, regardless of whether they access it via browser or the 999bd mobile app.


2 Data We Collect

999bd collects only the personal data that is necessary to operate your account and provide the 999bd service. The categories of data we collect are set out below.

Category Examples Purpose
Identity Data Full name, date of birth, NID or passport number Account registration and age/identity verification
Contact Data Mobile number, email address Account communication and support
Financial Data bKash, Nagad, or Rocket account number Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Security monitoring and fraud prevention
Usage Data Games played, session duration, betting history Responsible gaming monitoring and service improvement
Communications Data Support chat logs, email correspondence Customer support and dispute resolution

999bd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.


3 How We Collect Your Data

999bd collects your personal data through several channels, all of which are clearly associated with your use of the 999bd platform:

  • Direct registration: When you create a 999bd account, you provide your name, contact details, and date of birth directly through the registration form.
  • Identity verification: When you submit documents to verify your identity or payment method, those documents are collected and reviewed by the 999bd verification team.
  • Payment processing: When you make a deposit or request a withdrawal, your mobile banking details are collected to process the transaction.
  • Platform usage: As you use the 999bd platform, technical and usage data is automatically collected by our systems to ensure the platform operates correctly and securely.
  • Customer support: When you contact the 999bd support team via live chat or email, the content of those communications is recorded for quality and dispute resolution purposes.
  • Cookies and tracking: The 999bd website uses cookies and similar technologies to collect technical data about your device and browsing behaviour. See Section 7 for full details.

4 Why We Use Your Data

Every piece of data that 999bd collects is used for a specific, legitimate purpose. We do not process your data for any purpose beyond what is described in this Privacy Policy. The main reasons 999bd uses your personal data are:

  • To create and manage your 999bd account and verify your identity.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the 999bd platform.
  • To comply with our legal and regulatory obligations, including age verification and anti-money laundering requirements.
  • To provide customer support and resolve disputes.
  • To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
  • To send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts.
  • To improve the 999bd platform based on how players use it.

999bd will only send you promotional communications if you have opted in to receive them. You can opt out at any time by contacting our support team or updating your account preferences.


5 Legal Basis for Processing

999bd processes your personal data on the following legal bases, depending on the purpose of the processing:

  • Contract performance: Processing your data is necessary to provide the 999bd service you have signed up for, including managing your account and processing payments.
  • Legal obligation: Some processing is required by law, including identity verification, age checks, and anti-money laundering compliance.
  • Legitimate interests: 999bd has a legitimate interest in detecting fraud, maintaining platform security, and improving the service for all players.
  • Consent: Where 999bd relies on your consent to process data — for example, for marketing communications — you can withdraw that consent at any time.

6 Data Sharing

999bd does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

  • Payment processors: bKash, Nagad, and Rocket receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party verification services may receive copies of identity documents you submit to 999bd for the purpose of completing verification checks.
  • Fraud prevention services: Technical and usage data may be shared with fraud detection services to protect the integrity of the 999bd platform.
  • Legal authorities: 999bd may be required to disclose personal data to law enforcement or regulatory authorities if required by law or in response to a valid legal request.

All third parties who receive your data from 999bd are contractually required to keep it secure and to use it only for the specific purpose for which it was shared.


7 Cookies & Tracking

The 999bd website uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use it. Cookies are small text files stored on your device when you visit the 999bd website.

999bd uses the following types of cookies:

  • Essential cookies: These are required for the 999bd platform to function. They keep you logged in, remember your session, and enable core features. These cookies cannot be disabled.
  • Analytics cookies: These help 999bd understand how players navigate the platform so we can improve the experience. Data collected by analytics cookies is aggregated and anonymised.
  • Security cookies: These help 999bd detect and prevent fraudulent activity and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 999bd platform.


8 Data Retention

999bd retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods that apply to different categories of data are as follows:

  • Account and identity data: Retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Financial transaction records: Retained for a minimum of five years after the date of the transaction.
  • Customer support communications: Retained for three years after the date of the communication.
  • Technical and usage data: Retained for up to two years from the date of collection.

Once the applicable retention period has expired, 999bd will securely delete or anonymise your personal data. If you request deletion of your data before the retention period has expired, we will delete what we are legally permitted to delete and explain any data we are required to retain.


9 Data Security

999bd takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the 999bd platform.
  • Encrypted storage of sensitive data, including payment information and identity documents.
  • Strict access controls ensuring that only authorised 999bd staff can access personal data, and only to the extent necessary for their role.
  • Regular security assessments and monitoring of the 999bd platform for vulnerabilities.
  • Two-factor authentication options for player accounts to add an extra layer of protection.

While 999bd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login details.


10 Exercising Your Rights

To exercise any of your data rights — including access, correction, deletion, restriction, portability, or objection — please contact the 999bd support team at [email protected]. Include your registered account details and a clear description of the right you wish to exercise.

999bd will respond to all valid data rights requests within 30 days. In some cases, we may need to verify your identity before processing your request to ensure we are responding to the correct person. We will not charge a fee for handling data rights requests unless a request is clearly unfounded or excessive.

If you are not satisfied with how 999bd has handled your personal data, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.


11 Children's Privacy

The 999bd platform is strictly for adults aged 18 and over. 999bd does not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has registered on 999bd, we will close the account immediately and delete all associated personal data.

If you believe that a minor has registered on 999bd, please contact our support team at [email protected] immediately so we can take appropriate action.


12 Updates to This Privacy Policy

999bd may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically. If we make significant changes that affect how we use your personal data, we will notify you directly via your registered contact details where possible. Continued use of the 999bd platform after any update constitutes your acceptance of the revised Privacy Policy.


13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 999bd handles your personal data, please get in touch with our support team. We are available around the clock and will do our best to respond promptly.

  • Email: [email protected]
  • Live Chat: Available directly from your 999bd account dashboard
  • Hours: 24/7, every day of the year

For questions about your account terms, please visit our Terms and Conditions page. For information about responsible gaming tools, visit our Responsible Gaming page.

Play on 999bd with Confidence

Your privacy is protected every step of the way on 999bd. Create your free account today and enjoy a safe, secure gaming experience with bKash, Nagad, and Rocket payments.